:root {
    --vp-body-bg: #f5f6f8;
    --vp-surface: #ffffff;
    --vp-surface-solid: #ffffff;
    --vp-surface-muted: #f8f9fb;
    --vp-surface-soft: #f1f3f6;
    --vp-border: #e3e6eb;
    --vp-border-strong: #cfd4dc;
    --vp-text: #17191d;
    --vp-text-muted: #6f7580;
    --vp-primary: #c25e55;
    --vp-primary-strong: #a94840;
    --vp-primary-soft: rgba(194, 94, 85, 0.1);
    --vp-success: #2e8f60;
    --vp-warning: #b07714;
    --vp-danger: #bc2f2f;
    --vp-info: #2784a8;
    --vp-violet: #7658b5;
    --vp-shadow: 0 1px 2px rgba(16, 24, 40, 0.04), 0 1px 3px rgba(16, 24, 40, 0.06);
    --vp-radius: 0.375rem;
    --vp-radius-sm: 0.375rem;
    --vp-sidebar-width: 16rem;
    --vp-font-sans: "Google Sans Flex", "Google Sans", "Segoe UI", "Helvetica Neue", Arial, sans-serif;
}

[data-bs-theme="dark"] {
    --vp-body-bg: #17181c;
    --vp-surface: #202126;
    --vp-surface-solid: #202126;
    --vp-surface-muted: #25272d;
    --vp-surface-soft: #2a2c33;
    --vp-border: rgba(255, 255, 255, 0.1);
    --vp-border-strong: rgba(255, 255, 255, 0.16);
    --vp-text: #f3f4f6;
    --vp-text-muted: #a3a7b0;
    --vp-primary: #d97b72;
    --vp-primary-strong: #f2a39c;
    --vp-primary-soft: rgba(217, 123, 114, 0.14);
    --vp-shadow: 0 1px 2px rgba(0, 0, 0, 0.22), 0 1px 3px rgba(0, 0, 0, 0.18);
}

html,
body {
    min-height: 100%;
}

body {
    margin: 0;
    color: var(--vp-text);
    font-family: var(--vp-font-sans);
    background:
        radial-gradient(circle at top left, rgba(194, 94, 85, 0.06), transparent 24%),
        linear-gradient(180deg, #ffffff 0%, var(--vp-body-bg) 100%);
}

[data-bs-theme="dark"] body {
    background:
        radial-gradient(circle at top left, rgba(217, 123, 114, 0.14), transparent 26%),
        radial-gradient(circle at bottom right, rgba(217, 123, 114, 0.08), transparent 20%),
        linear-gradient(180deg, #120c0c 0%, var(--vp-body-bg) 100%);
}

a {
    color: var(--vp-primary);
    text-decoration: none;
}

a:hover {
    color: var(--vp-primary-strong);
}

.app-body {
    color: var(--vp-text);
}

.app-shell {
    min-height: 100vh;
}

.app-shell--sidebar {
    display: grid;
    grid-template-columns: var(--vp-sidebar-width) minmax(0, 1fr);
}

.app-shell--public {
    display: block;
}

.app-sidebar {
    position: sticky;
    top: 0;
    align-self: start;
    min-height: 100vh;
    border-right: 1px solid rgba(194, 94, 85, 0.22);
    background:
        radial-gradient(circle at top left, rgba(194, 94, 85, 0.18), transparent 22%),
        linear-gradient(180deg, #1f1a1a 0%, #141112 100%);
    backdrop-filter: blur(12px);
    box-shadow: inset -1px 0 0 rgba(255, 255, 255, 0.02);
}

[data-bs-theme="dark"] .app-sidebar {
    background:
        radial-gradient(circle at top left, rgba(194, 94, 85, 0.16), transparent 22%),
        linear-gradient(180deg, #1b1717 0%, #100d0e 100%);
}

.app-sidebar__inner {
    display: flex;
    height: 100vh;
    flex-direction: column;
    gap: 1.25rem;
    padding: 1rem 0.75rem 0.75rem;
    overflow: hidden;
}

.app-logo {
    display: flex;
    align-items: center;
    gap: 0.95rem;
    color: var(--vp-text);
}

.app-logo:hover {
    color: var(--vp-text);
}

.app-logo__mark {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 3rem;
    height: 3rem;
    border-radius: calc(var(--bs-border-radius) * 2);
    background: linear-gradient(180deg, #d26960 0%, #b64f46 100%);
    border: 1px solid rgba(120, 36, 29, 0.18);
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.26),
        0 12px 24px rgba(194, 94, 85, 0.22);
}

[data-bs-theme="dark"] .app-logo__mark {
    box-shadow:
        inset 0 1px 0 rgba(255, 255, 255, 0.08),
        0 12px 24px rgba(0, 0, 0, 0.28);
}

.app-logo__mark-core {
    font-size: 1.5rem;
    font-weight: 800;
    letter-spacing: -0.08em;
    color: #fff;
    text-shadow: 0 2px 10px rgba(75, 17, 11, 0.35);
}

.app-logo__text {
    display: flex;
    flex-direction: column;
    gap: 0.15rem;
}

.app-logo__title {
    font-size: 1.35rem;
    font-weight: 700;
    letter-spacing: -0.04em;
}

.app-logo__subtitle {
    font-size: 0.8rem;
    color: var(--vp-text-muted);
}

.app-logo--compact .app-logo__subtitle {
    display: none;
}

.app-sidebar .app-logo,
.app-sidebar .app-logo:hover {
    color: #f8f1f0;
}

.app-sidebar .app-logo__title {
    color: #fff7f5;
}

.app-sidebar .app-logo__subtitle {
    color: rgba(239, 218, 214, 0.72);
}

.app-sidebar__nav {
    display: flex;
    flex-direction: column;
    gap: 0.95rem;
    min-height: 0;
    overflow-y: auto;
    padding-right: 0.15rem;
}

.app-sidebar__nav::-webkit-scrollbar {
    width: 0.45rem;
}

.app-sidebar__nav::-webkit-scrollbar-thumb {
    border-radius: 999px;
    background: rgba(194, 94, 85, 0.42);
}

.app-sidebar__nav::-webkit-scrollbar-track {
    background: transparent;
}

.app-sidebar__section {
    display: flex;
    flex-direction: column;
    gap: 0.35rem;
}

.app-sidebar__section-title {
    padding: 0 0.5rem;
    color: rgba(236, 214, 210, 0.48);
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.1em;
    text-transform: uppercase;
}

.app-sidebar__links {
    display: flex;
    flex-direction: column;
    gap: 0.125rem;
}

.app-sidebar__link {
    display: flex;
    align-items: center;
    gap: 0.8rem;
    padding: 0.55rem 0.7rem;
    border: 1px solid transparent;
    border-radius: var(--bs-border-radius);
    color: rgba(237, 223, 221, 0.82);
    font-weight: 500;
    transition: all 0.18s ease;
}

.app-sidebar__link:hover {
    border-color: rgba(194, 94, 85, 0.18);
    background: rgba(255, 255, 255, 0.04);
    color: #fff7f5;
}

.app-sidebar__link.is-active {
    border-color: rgba(194, 94, 85, 0.28);
    background:
        linear-gradient(90deg, rgba(194, 94, 85, 0.22), rgba(194, 94, 85, 0.08)),
        rgba(255, 255, 255, 0.03);
    color: #fff8f6;
    box-shadow:
        inset 3px 0 0 rgba(194, 94, 85, 0.9),
        inset 0 1px 0 rgba(255, 255, 255, 0.04);
}

[data-bs-theme="dark"] .app-sidebar__link.is-active {
    color: #fff8f6;
}

.app-sidebar__link i {
    width: 1.2rem;
    text-align: center;
    color: rgba(223, 191, 186, 0.88);
    opacity: 0.9;
}

.app-sidebar__link.is-active i,
.app-sidebar__link:hover i {
    opacity: 1;
}

.app-content {
    min-width: 0;
    background: transparent;
}

.app-topbar {
    position: sticky;
    top: 0;
    z-index: 1030;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    min-height: 4.25rem;
    padding: 0.75rem 1rem;
    border-bottom: 1px solid var(--vp-border);
    background: rgba(255, 255, 255, 0.88);
    backdrop-filter: blur(10px);
}

[data-bs-theme="dark"] .app-topbar {
    background: rgba(24, 17, 17, 0.88);
}

.app-topbar__spacer {
    min-width: 1px;
    min-height: 1px;
}

.app-mobile-nav-toggle,
.app-sidebar-backdrop {
    display: none;
}

.app-topbar__actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-end;
    gap: 0.5rem;
    margin-left: auto;
}

.app-toolbar-button {
    display: inline-flex;
    align-items: center;
    gap: 0.55rem;
    min-height: 2.4rem;
    padding: 0.5rem 0.8rem;
    border: 1px solid var(--vp-border-strong);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
    color: var(--vp-text);
    box-shadow: 0 10px 24px rgba(15, 23, 42, 0.05);
}

.app-toolbar-button:hover,
.app-toolbar-button.show {
    border-color: rgba(194, 94, 85, 0.28);
    background: var(--vp-surface-solid);
    color: var(--vp-primary-strong);
}

.app-toolbar-button--primary {
    border-color: transparent;
    background: linear-gradient(135deg, var(--vp-primary) 0%, var(--vp-primary-strong) 100%);
    color: #fff;
}

.app-toolbar-button--primary:hover {
    color: #fff;
    filter: brightness(1.03);
}

.app-toolbar-button--danger {
    border-color: rgba(188, 47, 47, 0.18);
    color: var(--vp-danger);
}

.app-toolbar-menu {
    min-width: 14rem;
    padding: 0.45rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius-lg);
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.app-toolbar-menu form {
    margin: 0;
}

.app-toolbar-menu .dropdown-item {
    display: flex;
    align-items: center;
    gap: 0.7rem;
    padding: 0.75rem 0.8rem;
    border-radius: var(--bs-border-radius);
}

.app-toolbar-menu .dropdown-header {
    padding: 0.55rem 0.8rem 0.35rem;
    color: var(--vp-text-muted);
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.app-toolbar-menu .dropdown-item.active,
.app-toolbar-menu .dropdown-item:active {
    background: var(--vp-primary-soft);
    color: var(--vp-primary-strong);
}

.app-toolbar-user-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 1.85rem;
    height: 1.85rem;
    border-radius: 999px;
    background: var(--vp-primary-soft);
    color: var(--vp-primary-strong);
    font-size: 0.78rem;
    font-weight: 700;
}

.app-main {
    min-width: 0;
    background: linear-gradient(180deg, rgba(255, 255, 255, 0.96) 0%, rgba(250, 248, 246, 0.96) 100%);
}

[data-bs-theme="dark"] .app-main {
    background:
        radial-gradient(circle at top center, rgba(217, 123, 114, 0.08), transparent 24%),
        linear-gradient(180deg, rgba(21, 15, 15, 0.98) 0%, rgba(24, 17, 17, 0.98) 100%);
}

.app-main__inner {
    width: 100%;
    max-width: none;
    padding: 1rem;
}

.app-card {
    background: var(--vp-surface);
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    box-shadow: var(--vp-shadow);
}

.app-card--muted {
    background: var(--vp-surface-muted);
}

.app-inline-alert {
    border: 1px solid transparent;
    border-radius: var(--vp-radius);
    box-shadow: var(--vp-shadow);
}

.app-inline-alert--warning {
    background: rgba(255, 244, 214, 0.88);
    border-color: rgba(185, 107, 0, 0.15);
}

[data-bs-theme="dark"] .app-inline-alert--warning {
    background: rgba(88, 57, 13, 0.44);
}

.app-page-header,
.app-hero {
    padding: 0.75rem 0 1.75rem;
}

.app-page-header__eyebrow,
.app-hero__eyebrow {
    color: var(--vp-primary);
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
}

.app-page-header__title,
.app-hero__title {
    margin: 0;
    font-size: clamp(2rem, 4vw, 4.35rem);
    font-weight: 800;
    letter-spacing: -0.07em;
    line-height: 0.96;
}

.app-page-header__lead,
.app-hero__lead {
    max-width: 60rem;
    color: var(--vp-text-muted);
    font-size: 1.06rem;
}

.app-metric {
    padding: 1.4rem;
}

.app-metric__value {
    font-size: clamp(1.6rem, 3vw, 2.4rem);
    font-weight: 800;
    letter-spacing: -0.06em;
}

.app-metric__label {
    color: var(--vp-text-muted);
    font-size: 0.92rem;
}

.app-user-chip {
    display: inline-flex;
    align-items: center;
    gap: 1rem;
}

.app-user-chip__avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 3.1rem;
    height: 3.1rem;
    border-radius: var(--vp-radius);
    background: linear-gradient(135deg, rgba(194, 94, 85, 0.16), rgba(194, 94, 85, 0.04));
    color: var(--vp-primary-strong);
    font-weight: 800;
}

.app-quick-link {
    display: flex;
    align-items: center;
    gap: 0.8rem;
    padding: 1rem 1.05rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-muted);
    color: var(--vp-text);
}

.app-quick-link:hover {
    border-color: rgba(194, 94, 85, 0.24);
    background: var(--vp-surface-solid);
    color: var(--vp-primary-strong);
}

.app-table-title-link {
    color: inherit;
    text-decoration: none;
}

.app-table-title-link:hover {
    color: var(--vp-primary-strong);
}

.app-table-actions {
    display: flex;
    justify-content: flex-end;
}

.app-table-actions .btn {
    min-width: 2.5rem;
}

.ticket-view {
    min-width: 0;
}

.ticket-hero {
    background:
        radial-gradient(circle at top right, rgba(194, 94, 85, 0.12), transparent 28%),
        var(--vp-surface);
}

.ticket-hero__top {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: flex-start;
    gap: 1rem;
    margin-bottom: 1.25rem;
}

.ticket-hero__title {
    margin: 0;
    font-size: clamp(2rem, 3vw, 3rem);
    font-weight: 800;
    letter-spacing: -0.06em;
}

.ticket-hero__context {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem 0.75rem;
    color: var(--vp-text-muted);
    font-size: 0.95rem;
}

.ticket-hero__context span:not(:last-child)::after {
    content: "·";
    margin-left: 0.75rem;
    color: var(--vp-border-strong);
}

.ticket-hero__status {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.45rem;
}

.ticket-state {
    display: inline-flex;
    align-items: center;
    min-height: 2rem;
    padding: 0.3rem 0.7rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
    font-size: 0.78rem;
    font-weight: 700;
}

.ticket-state--status {
    border-color: rgba(194, 94, 85, 0.24);
    color: var(--vp-primary-strong);
}

.ticket-state--priority {
    color: var(--vp-text);
}

.ticket-state--success {
    color: var(--vp-success);
}

.ticket-state--warning {
    color: var(--vp-warning);
}

.ticket-state--danger {
    color: var(--vp-danger);
}

.ticket-state--info {
    color: var(--vp-primary-strong);
}

.ticket-hero__metrics {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.75rem;
    margin-bottom: 1.25rem;
}

.ticket-hero__metric {
    padding: 0.9rem 1rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
}

.ticket-hero__metric-label {
    display: block;
    margin-bottom: 0.25rem;
    color: var(--vp-text-muted);
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.ticket-toolbar {
    display: flex;
    flex-direction: column;
    gap: 0.9rem;
}

.ticket-toolbar__group {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.9rem;
}

.ticket-toolbar__group--primary {
    flex: 1 1 100%;
    padding-bottom: 0.85rem;
    border-bottom: 1px solid var(--vp-border);
}

.ticket-toolbar__label {
    color: var(--vp-text-muted);
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.ticket-toolbar__actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.6rem;
}

.ticket-toolbar__actions form {
    margin: 0;
}

.ticket-summary__price {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 0.1rem;
}

.ticket-summary__price-label {
    color: var(--vp-text-muted);
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.ticket-summary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.9rem;
}

.ticket-summary-box {
    padding: 0.95rem 1rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-muted);
}

.ticket-summary-box__label {
    display: block;
    margin-bottom: 0.4rem;
    color: var(--vp-text-muted);
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.ticket-summary-box__content strong {
    display: block;
}

.ticket-chip-list {
    display: flex;
    flex-wrap: wrap;
    gap: 0.45rem;
}

.ticket-service-chip {
    display: inline-flex;
    flex-wrap: wrap;
    gap: 0.35rem;
    padding: 0.35rem 0.55rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
}

.ticket-service-chip__title {
    font-weight: 600;
}

.ticket-service-chip__price {
    color: var(--vp-text-muted);
    font-size: 0.82rem;
}

.ticket-form-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.75rem;
    margin-top: 1rem;
}

.ticket-timeline__stats {
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
    color: var(--vp-text-muted);
    font-size: 0.84rem;
}

.ticket-timeline {
    display: grid;
    gap: 1rem;
}

.ticket-post {
    display: grid;
    grid-template-columns: 1.5rem minmax(0, 1fr);
    gap: 0.9rem;
}

.ticket-post__aside {
    display: flex;
    justify-content: center;
}

.ticket-post__dot {
    width: 0.8rem;
    height: 0.8rem;
    margin-top: 0.6rem;
    border-radius: 999px;
    background: var(--vp-primary);
    box-shadow: 0 0 0 6px rgba(194, 94, 85, 0.08);
}

.ticket-post--file .ticket-post__dot {
    background: var(--vp-success);
    box-shadow: 0 0 0 6px rgba(46, 143, 96, 0.08);
}

.ticket-post--status .ticket-post__dot {
    background: var(--vp-warning);
    box-shadow: 0 0 0 6px rgba(176, 119, 20, 0.08);
}

.ticket-post--internal .ticket-post__dot {
    background: var(--vp-danger);
    box-shadow: 0 0 0 6px rgba(188, 47, 47, 0.08);
}

.ticket-post__body {
    padding: 1rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-muted);
}

.ticket-post__header {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: flex-start;
    gap: 0.75rem;
    margin-bottom: 0.75rem;
}

.ticket-post__author {
    font-weight: 700;
}

.ticket-post__meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.4rem 0.75rem;
    color: var(--vp-text-muted);
    font-size: 0.82rem;
}

.ticket-post__badges {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 0.4rem;
}

.ticket-post__badge {
    display: inline-flex;
    align-items: center;
    min-height: 1.8rem;
    padding: 0.2rem 0.55rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
    color: var(--vp-text-muted);
    font-size: 0.75rem;
    font-weight: 700;
}

.ticket-post__badge--status {
    color: var(--vp-primary-strong);
}

.ticket-post__facts {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.75rem;
    margin-bottom: 0.75rem;
}

.ticket-post__fact {
    padding: 0.65rem 0.75rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: rgba(255, 255, 255, 0.34);
}

[data-bs-theme="dark"] .ticket-post__fact {
    background: rgba(255, 255, 255, 0.03);
}

.ticket-post__fact-label {
    display: block;
    margin-bottom: 0.25rem;
    color: var(--vp-text-muted);
    font-size: 0.72rem;
    font-weight: 700;
}

.ticket-post__text {
    white-space: pre-line;
    line-height: 1.6;
}

.ticket-post__text--collapsible {
    margin: 0;
}

.ticket-post__text--collapsible summary {
    cursor: pointer;
    white-space: pre-line;
    list-style: none;
}

.ticket-post__text--collapsible summary::-webkit-details-marker {
    display: none;
}

.ticket-post__text-full {
    margin-top: 0.75rem;
    white-space: pre-line;
}

.ticket-post__attachments {
    display: grid;
    gap: 0.6rem;
    margin-top: 0.9rem;
}

.ticket-attachment {
    display: flex;
    align-items: flex-start;
    gap: 0.75rem;
    padding: 0.75rem 0.85rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
    color: inherit;
}

.ticket-attachment:hover {
    border-color: rgba(194, 94, 85, 0.24);
    color: var(--vp-primary-strong);
}

.ticket-attachment__content {
    display: flex;
    min-width: 0;
    flex-direction: column;
}

.ticket-attachment__title {
    font-weight: 600;
    word-break: break-word;
}

.ticket-attachment__meta {
    color: var(--vp-text-muted);
    font-size: 0.78rem;
}

.ticket-side-list {
    display: grid;
    gap: 0.75rem;
}

.ticket-side-list div {
    display: grid;
    grid-template-columns: minmax(0, 9rem) minmax(0, 1fr);
    gap: 0.75rem;
}

.ticket-side-list dt {
    margin: 0;
    color: var(--vp-text-muted);
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.ticket-side-list dd {
    margin: 0;
    font-weight: 600;
}

.ticket-side-metrics {
    display: grid;
    gap: 0.65rem;
}

.ticket-side-metric,
.ticket-pricing-summary__row,
.ticket-pricing-line,
.ticket-activity {
    padding: 0.8rem 0.9rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-muted);
}

.ticket-side-metric,
.ticket-pricing-summary__row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1rem;
}

.ticket-side-metric span,
.ticket-pricing-summary__row span {
    color: var(--vp-text-muted);
    font-size: 0.84rem;
}

.ticket-inline-note {
    display: flex;
    align-items: center;
    gap: 0.6rem;
    padding: 0.75rem 0.85rem;
    border: 1px solid rgba(194, 94, 85, 0.18);
    border-radius: var(--bs-border-radius);
    background: rgba(194, 94, 85, 0.08);
    color: var(--vp-primary-strong);
    font-size: 0.84rem;
}

.ticket-pricing-lines {
    display: grid;
    gap: 0.7rem;
}

.ticket-pricing-line {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 1rem;
}

.ticket-list {
    display: grid;
    gap: 0;
}

.ticket-card {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 1rem;
    padding: 1.2rem;
    border: 1px solid var(--vp-border);
    border-radius: 0;
    background: var(--vp-surface-muted);
    margin-top: -1px;
}

.ticket-list > .ticket-card:first-child {
    margin-top: 0;
    border-top-left-radius: var(--bs-border-radius-xl);
    border-top-right-radius: var(--bs-border-radius-xl);
}

.ticket-list > .ticket-card:last-child {
    border-bottom-left-radius: var(--bs-border-radius-xl);
    border-bottom-right-radius: var(--bs-border-radius-xl);
}

.ticket-card--deleted {
    background: linear-gradient(180deg, rgba(188, 47, 47, 0.04), rgba(188, 47, 47, 0.02)), var(--vp-surface-muted);
}

[data-bs-theme="dark"] .ticket-card--deleted {
    background: linear-gradient(180deg, rgba(188, 47, 47, 0.12), rgba(188, 47, 47, 0.04)), var(--vp-surface-muted);
}

.ticket-card__main {
    min-width: 0;
}

.ticket-card__topline {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.9rem;
}

.ticket-card__number {
    font-weight: 700;
    color: var(--vp-primary-strong);
}

.ticket-card__title {
    margin: 0 0 0.35rem;
    font-size: 1.15rem;
    font-weight: 700;
    letter-spacing: -0.03em;
}

.ticket-card__title-link,
.ticket-card__vehicle-link {
    color: inherit;
}

.ticket-card__title-link:hover,
.ticket-card__vehicle-link:hover {
    color: var(--vp-primary-strong);
}

.ticket-card__service {
    margin-bottom: 1rem;
    color: var(--vp-text-muted);
}

.ticket-card__meta {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 1rem;
}

.ticket-card__meta > div {
    padding: 0.85rem 0.9rem;
    border: 1px solid rgba(255, 255, 255, 0.3);
    border-radius: var(--bs-border-radius);
    background: rgba(255, 255, 255, 0.34);
}

[data-bs-theme="dark"] .ticket-card__meta > div {
    border-color: rgba(255, 255, 255, 0.04);
    background: rgba(255, 255, 255, 0.03);
}

.ticket-card__meta-label {
    margin-bottom: 0.15rem;
    color: var(--vp-text-muted);
    font-size: 0.76rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.ticket-card__meta-value {
    font-weight: 600;
}

.ticket-card__actions {
    display: flex;
    align-items: center;
}

.ticket-card__dropdown .dropdown-menu {
    min-width: 12rem;
}

.ticket-card__dropdown .btn {
    min-width: 2.5rem;
    min-height: 2.5rem;
}

.ticket-card__deleted-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.2rem 0.55rem;
    border-radius: 999px;
    background: rgba(188, 47, 47, 0.1);
    color: var(--vp-danger);
    font-size: 0.78rem;
    font-weight: 700;
}

.app-filter-card {
    padding: 1rem;
}

.app-operational-strip {
    display: flex;
    align-items: stretch;
    gap: 0.45rem;
}

.app-operational-pill {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    min-height: 2.5rem;
    padding: 0.45rem 0.75rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
    color: var(--vp-text);
    font-size: 0.78rem;
    font-weight: 700;
    text-decoration: none;
    white-space: nowrap;
}

button.app-operational-pill { cursor: pointer; }
.app-operational-pill:hover { color: var(--vp-primary-strong); border-color: rgba(194, 94, 85, 0.4); }
.app-operational-pill--warning { border-color: #c48c09; background: #f2bd2f; color: #1e1a10; }

.availability-calendar {
    display: grid;
    grid-template-columns: repeat(7, minmax(0, 1fr));
    gap: 0.5rem;
}
.vehicle-brand-grid { display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:.6rem; }
.vehicle-brand-grid a { display:flex;flex-direction:column;gap:.2rem; }
.vehicle-selector { position:relative; }
.vehicle-selector__results { position:absolute;z-index:20;top:calc(100% - 1.2rem);left:0;right:0;max-height:22rem;overflow:auto;box-shadow:0 12px 30px rgba(15,23,42,.16); }

.availability-day { display: flex; min-height: 5.5rem; flex-direction: column; gap: 0.25rem; padding: 0.65rem; border: 1px solid; border-radius: var(--vp-radius); }

.ticket-create-section { border-top: 1px solid var(--vp-border); padding-top: 1.25rem; margin-bottom: 1.5rem; }
.ticket-create-section__title { display: flex; align-items: center; gap: .75rem; margin-bottom: 1rem; }
.ticket-create-section__title > span { display: grid; width: 2rem; height: 2rem; place-items: center; background: var(--vp-primary); color: #fff; border-radius: var(--vp-radius); font-weight: 700; }
.ticket-service-picker > div { display: grid; grid-template-columns: repeat(auto-fit, minmax(14rem, 1fr)); gap: .4rem .75rem; }
.ticket-service-picker .form-check { margin: 0; padding: .5rem .65rem .5rem 2rem; border: 1px solid var(--vp-border); border-radius: var(--vp-radius); background: var(--vp-surface-muted); }
.availability-day--normal { border-color: #38b56c; background: rgba(56, 181, 108, 0.1); }
.availability-day--limited { border-color: #d99a00; background: rgba(217, 154, 0, 0.1); }
.availability-day--closed { border-color: #dc5b57; background: rgba(220, 91, 87, 0.1); }
.availability-day small { color: var(--vp-text-muted); }

.app-filter-form {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.75rem;
}

.app-filter-field {
    flex: 1 1 12rem;
    min-width: 0;
}

.app-filter-field--wide {
    flex-basis: 18rem;
}

.app-filter-actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    flex: 0 0 auto;
}

.app-filter-actions .btn {
    min-height: 2.5rem;
}

.app-check-dropdown__menu {
    width: 100%;
    min-width: 15rem;
    max-height: 22rem;
    overflow-y: auto;
}

.app-check-dropdown__option {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    padding: 0.5rem 0.6rem;
    border-radius: var(--vp-radius);
    cursor: pointer;
}

.app-check-dropdown__option:hover {
    background: var(--vp-surface-muted);
}

.app-table-card {
    padding: 1rem;
}

.app-table-card .table th {
    color: var(--vp-text-muted);
    font-size: 0.79rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.app-preline {
    white-space: pre-line;
}

.app-week-grid {
    overflow-x: auto;
}

.app-week-grid__table {
    min-width: 1100px;
    margin-bottom: 0;
}

.app-week-grid__table th,
.app-week-grid__table td {
    border-color: var(--vp-border);
}

.app-week-grid__hour-head,
.app-week-grid__day-head {
    position: sticky;
    top: 0;
    z-index: 1;
    background: var(--vp-surface-solid);
}

.app-week-grid__hour-head {
    width: 5.25rem;
}

.app-week-grid__hour {
    width: 5.25rem;
    min-width: 5.25rem;
    color: var(--vp-text-muted);
    font-size: 0.78rem;
    font-weight: 600;
    white-space: nowrap;
    background: var(--vp-surface-solid);
}

.app-week-grid__day-head {
    min-width: 9rem;
}

.app-week-grid__cell {
    min-width: 9rem;
    height: 5.5rem;
    vertical-align: top;
    background: rgba(255, 255, 255, 0.35);
}

[data-bs-theme="dark"] .app-week-grid__cell {
    background: rgba(255, 255, 255, 0.02);
}

.app-week-chip {
    --week-chip-accent: var(--vp-primary);
    display: block;
    width: 100%;
    text-align: left;
    appearance: none;
    margin: 0.2rem 0;
    padding: 0.55rem 0.65rem;
    border: 1px solid var(--vp-border);
    border-left: 3px solid var(--week-chip-accent);
    border-radius: var(--bs-border-radius);
    background: var(--vp-surface-solid);
    color: var(--vp-text);
    box-shadow: 0 6px 16px rgba(15, 23, 42, 0.04);
}

.app-modal-details dt {
    color: var(--vp-text-muted);
    font-size: 0.82rem;
}

.app-modal-details dd {
    margin-bottom: 0.65rem;
}

.app-week-chip:hover {
    border-color: rgba(194, 94, 85, 0.28);
    color: var(--vp-primary-strong);
}

.app-week-chip__time {
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--vp-text-muted);
}

.app-week-chip__title {
    margin-top: 0.1rem;
    font-size: 0.86rem;
    font-weight: 700;
    line-height: 1.25;
}

.app-week-chip__meta {
    margin-top: 0.2rem;
    font-size: 0.75rem;
    color: var(--vp-text-muted);
}


@media (max-width: 1399.98px) {
    .ticket-card__meta {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 991.98px) {
    .app-shell--sidebar {
        grid-template-columns: 1fr;
    }

    .app-sidebar {
        position: fixed;
        inset: 0 auto 0 0;
        z-index: 1050;
        width: min(20rem, calc(100vw - 3rem));
        min-height: 100vh;
        border-right: 1px solid rgba(194, 94, 85, 0.22);
        transform: translateX(-105%);
        transition: transform 0.2s ease;
    }

    .app-sidebar.is-open {
        transform: translateX(0);
    }

    .app-sidebar__inner {
        height: 100vh;
        min-height: 0;
    }

    .app-mobile-nav-toggle {
        display: inline-flex;
    }

    .app-sidebar-backdrop {
        position: fixed;
        inset: 0;
        z-index: 1040;
        display: block;
        padding: 0;
        border: 0;
        background: rgba(15, 12, 12, 0.58);
        opacity: 0;
        pointer-events: none;
        transition: opacity 0.2s ease;
    }

    .app-body--nav-open {
        overflow: hidden;
    }

    .app-body--nav-open .app-sidebar-backdrop {
        opacity: 1;
        pointer-events: auto;
    }

    .app-topbar {
        position: sticky;
    }

    .app-operational-strip { display: none; }
}

@media (max-width: 767.98px) {
    .app-topbar,
    .app-main__inner {
        padding: 1rem;
    }

    .app-topbar__actions {
        gap: 0.5rem;
    }

    .app-toolbar-button {
        min-height: 2.4rem;
        padding: 0.55rem 0.75rem;
    }

    .ticket-card {
        grid-template-columns: 1fr;
    }

    .ticket-card__topline {
        flex-direction: column;
    }

    .ticket-card__meta {
        grid-template-columns: 1fr;
    }

    .app-filter-form {
        align-items: stretch;
    }

    .app-filter-field,
    .app-filter-actions {
        flex-basis: 100%;
    }

    .availability-calendar { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .vehicle-brand-grid { grid-template-columns:repeat(2,minmax(0,1fr)); }
}

/* Compact operational UI: dense information without removing legacy context. */
.app-topbar {
    min-height: 3.6rem;
    padding: 0.45rem 0.75rem;
}

.app-main__inner {
    padding: 0.75rem;
}

.app-page-header,
.app-hero {
    padding: 0.35rem 0 1rem;
}

.app-page-header__title,
.app-hero__title {
    font-size: clamp(1.85rem, 3vw, 3rem);
    line-height: 1;
}

.app-hero__lead {
    font-size: 0.95rem;
}

.app-metric {
    padding: 0.85rem 1rem;
}

.app-metric__value,
.app-main .display-6 {
    font-size: clamp(1.45rem, 2vw, 2rem);
}

.app-main .app-card.p-4 {
    padding: 1rem !important;
}

.app-main .table > :not(caption) > * > * {
    padding: 0.45rem 0.55rem;
}

.app-operational-strip {
    gap: 0.3rem;
}

.app-operational-pill {
    min-height: 2.25rem;
    padding: 0.35rem 0.55rem;
}

.app-toolbar-button {
    min-height: 2.25rem;
    padding: 0.4rem 0.65rem;
}

.dashboard-feed-list {
    display: grid;
    gap: 0;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    overflow: hidden;
}

.dashboard-feed-item {
    display: block;
    min-width: 0;
    padding: 0.65rem 0.75rem;
    border-bottom: 1px solid var(--vp-border);
    background: var(--vp-surface-muted);
    font-size: 0.86rem;
}

.dashboard-feed-item:last-child {
    border-bottom: 0;
}

.dashboard-feed-item:hover {
    background: var(--vp-primary-soft);
}

.app-disclosure > summary,
.ticket-edit-panel > summary,
.ticket-reply-panel > summary,
.ticket-manage-panel > summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 0.75rem 0.9rem;
    cursor: pointer;
    font-weight: 700;
    list-style: none;
}

.app-disclosure > summary::-webkit-details-marker,
.ticket-edit-panel > summary::-webkit-details-marker,
.ticket-reply-panel > summary::-webkit-details-marker,
.ticket-manage-panel > summary::-webkit-details-marker {
    display: none;
}

.app-disclosure > summary::after,
.ticket-edit-panel > summary::after,
.ticket-reply-panel > summary::after,
.ticket-manage-panel > summary::after {
    content: "+";
    margin-left: auto;
    color: var(--vp-primary-strong);
    font-size: 1.15rem;
}

.app-disclosure[open] > summary::after,
.ticket-edit-panel[open] > summary::after,
.ticket-reply-panel[open] > summary::after,
.ticket-manage-panel[open] > summary::after {
    content: "−";
}

.app-disclosure > summary small,
.ticket-edit-panel > summary small,
.ticket-reply-panel > summary small,
.ticket-manage-panel > summary small {
    color: var(--vp-text-muted);
    font-weight: 400;
}

.app-disclosure__body,
.ticket-edit-panel__body,
.ticket-reply-panel__body,
.ticket-manage-panel__body {
    padding: 0.85rem;
    border-top: 1px solid var(--vp-border);
}

.service-group-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.55rem;
}

.ticket-edit-panel {
    margin-top: 0.85rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
}

.ticket-hero__title {
    font-size: clamp(1.45rem, 2.2vw, 2.15rem);
    letter-spacing: -0.045em;
}

.ticket-hero__top,
.ticket-hero__metrics {
    margin-bottom: 0.8rem;
}

.ticket-hero__metrics {
    gap: 0.45rem;
}

.ticket-hero__metric {
    padding: 0.55rem 0.65rem;
}

.ticket-toolbar {
    gap: 0.55rem;
}

.ticket-toolbar__group,
.ticket-toolbar__actions {
    gap: 0.45rem;
}

.ticket-toolbar__group--primary {
    padding-bottom: 0.55rem;
}

.ticket-card {
    gap: 0.65rem;
    padding: 0.75rem;
}

.ticket-card__topline {
    margin-bottom: 0.45rem;
}

.ticket-card__title {
    margin-bottom: 0.15rem;
    font-size: 1rem;
}

.ticket-card__service {
    margin-bottom: 0.5rem;
    font-size: 0.86rem;
}

.ticket-card__meta {
    gap: 0.45rem;
}

.ticket-card__meta > div {
    padding: 0.5rem 0.6rem;
}

.ticket-card__meta-label {
    font-size: 0.68rem;
}

.ticket-card__meta-value,
.ticket-card__meta .small {
    font-size: 0.82rem;
}

.ticket-timeline {
    gap: 0.6rem;
}

.ticket-post {
    grid-template-columns: 1rem minmax(0, 1fr);
    gap: 0.55rem;
}

.ticket-post__body {
    padding: 0.7rem 0.8rem;
}

.ticket-post__header {
    margin-bottom: 0.45rem;
}

.ticket-post__text {
    line-height: 1.45;
}

@media (max-width: 1199.98px) {
    .service-group-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

/* Product UI 2026: calm canvas, one data surface, deliberate hierarchy. */
body,
.app-main {
    background: var(--vp-body-bg);
}

[data-bs-theme="dark"] body,
[data-bs-theme="dark"] .app-main {
    background: var(--vp-body-bg);
}

.app-main__inner {
    padding: 1.25rem 1.5rem 2rem;
}

.app-card {
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.app-card--muted {
    background: var(--vp-surface-muted);
}

.app-page-heading {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 1.5rem;
    padding: 0.35rem 0 1.15rem;
}

.app-page-heading__eyebrow {
    margin: 0 0 0.3rem;
    color: var(--vp-primary);
    font-size: 0.7rem;
    font-weight: 750;
    letter-spacing: 0.11em;
    text-transform: uppercase;
}

.app-page-heading h1 {
    margin: 0;
    color: var(--vp-text);
    font-size: clamp(1.85rem, 2.6vw, 2.75rem);
    font-weight: 750;
    letter-spacing: -0.055em;
    line-height: 1.05;
}

.app-page-heading p:not(.app-page-heading__eyebrow) {
    margin: 0.35rem 0 0;
    color: var(--vp-text-muted);
    font-size: 0.92rem;
}

.app-page-heading__actions,
.ticket-page-heading__actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-end;
    gap: 0.45rem;
}

.app-page-heading__actions form,
.ticket-page-heading__actions form {
    margin: 0;
}

.app-main .btn {
    min-height: 2.25rem;
    padding: 0.42rem 0.72rem;
    border-radius: var(--vp-radius);
    font-size: 0.84rem;
    font-weight: 650;
    box-shadow: none;
}

.app-main .btn-primary {
    border-color: var(--vp-primary);
    background: var(--vp-primary);
}

.app-main .btn-primary:hover,
.app-main .btn-primary:focus {
    border-color: var(--vp-primary-strong);
    background: var(--vp-primary-strong);
}

.app-main .btn-outline-secondary {
    border-color: var(--vp-border-strong);
    background: var(--vp-surface-solid);
    color: var(--vp-text);
}

.app-main .btn-outline-secondary:hover {
    border-color: var(--vp-border-strong);
    background: var(--vp-surface-soft);
    color: var(--vp-text);
}

.app-main .form-control,
.app-main .form-select {
    min-height: 2.25rem;
    border-color: var(--vp-border-strong);
    border-radius: var(--vp-radius);
    background-color: var(--vp-surface-solid);
    color: var(--vp-text);
    font-size: 0.84rem;
    box-shadow: 0 1px 2px rgba(16, 24, 40, 0.025);
}

[data-bs-theme="dark"] .app-main .form-control,
[data-bs-theme="dark"] .app-main .form-select {
    background-color: rgba(255, 255, 255, 0.045);
    border-color: rgba(255, 255, 255, 0.15);
}

.app-main .form-control:focus,
.app-main .form-select:focus {
    border-color: var(--vp-primary);
    box-shadow: 0 0 0 3px var(--vp-primary-soft);
}

.app-stat-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    overflow: hidden;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.app-stat {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    min-width: 0;
    padding: 0.8rem 1rem;
    border-right: 1px solid var(--vp-border);
}

.app-stat:last-child {
    border-right: 0;
}

.app-stat__icon {
    display: inline-grid;
    flex: 0 0 2.15rem;
    width: 2.15rem;
    height: 2.15rem;
    place-items: center;
    border-radius: var(--vp-radius);
    background: var(--vp-surface-soft);
    color: var(--vp-text-muted);
}

.app-stat--primary .app-stat__icon { background: var(--vp-primary-soft); color: var(--vp-primary-strong); }
.app-stat--success .app-stat__icon { background: rgba(46, 143, 96, 0.1); color: var(--vp-success); }
.app-stat--warning .app-stat__icon { background: rgba(176, 119, 20, 0.11); color: var(--vp-warning); }
.app-stat--info .app-stat__icon { background: rgba(39, 132, 168, 0.11); color: var(--vp-info); }

.app-stat__content {
    display: flex;
    min-width: 0;
    flex-direction: column;
}

.app-stat__label {
    overflow: hidden;
    color: var(--vp-text-muted);
    font-size: 0.74rem;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.app-stat strong {
    color: var(--vp-text);
    font-size: 1.35rem;
    font-weight: 750;
    letter-spacing: -0.04em;
    line-height: 1.2;
}

.app-toolbar-surface {
    padding: 0.7rem;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: color-mix(in srgb, var(--vp-surface-solid) 82%, transparent);
}

.app-filter-form {
    gap: 0.5rem;
}

.app-filter-actions {
    gap: 0.4rem;
}

.app-search-field {
    position: relative;
}

.app-search-field > i {
    position: absolute;
    z-index: 2;
    top: 50%;
    left: 0.75rem;
    color: var(--vp-text-muted);
    font-size: 0.8rem;
    transform: translateY(-50%);
    pointer-events: none;
}

.app-search-field .form-control {
    padding-left: 2.15rem;
}

.app-icon-button,
.app-main .app-icon-button {
    display: inline-grid;
    width: 2.25rem;
    min-width: 2.25rem;
    height: 2.25rem;
    min-height: 2.25rem;
    padding: 0;
    place-items: center;
    border: 1px solid var(--vp-border-strong);
    background: var(--vp-surface-solid);
    color: var(--vp-text-muted);
}

.app-main .app-icon-button:hover,
.app-main .app-icon-button[aria-expanded="true"] {
    border-color: var(--vp-border-strong);
    background: var(--vp-surface-soft);
    color: var(--vp-text);
}

.app-data-surface {
    overflow: hidden;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.app-data-surface > .d-flex,
.app-data-surface > nav,
.app-data-surface > .pagination,
.app-data-surface > div:last-child:not(.table-responsive):not(.ticket-datagrid__body) {
    margin: 0 !important;
    padding: 0.8rem 1rem;
    border-top: 1px solid var(--vp-border);
}

.app-data-table {
    --bs-table-bg: transparent;
    --bs-table-color: var(--vp-text);
    --bs-table-border-color: var(--vp-border);
    color: var(--vp-text);
    font-size: 0.82rem;
}

.app-data-table thead th {
    padding: 0.62rem 0.8rem;
    border-bottom-width: 1px;
    background: var(--vp-surface-muted);
    color: var(--vp-text-muted);
    font-size: 0.69rem;
    font-weight: 750;
    letter-spacing: 0.055em;
    text-transform: uppercase;
    white-space: nowrap;
}

.app-data-table tbody td {
    padding: 0.72rem 0.8rem;
    vertical-align: middle;
}

.app-data-table tbody tr:hover td {
    background: color-mix(in srgb, var(--vp-primary-soft) 45%, transparent);
}

.app-data-table__actions {
    width: 3rem;
}

.app-row-primary,
.app-row-primary a,
.app-row-value {
    color: var(--vp-text);
    font-weight: 680;
}

.app-row-primary a:hover {
    color: var(--vp-primary-strong);
}

.app-row-secondary {
    color: var(--vp-text-muted);
    font-size: 0.75rem;
    line-height: 1.35;
}

.app-row-alert {
    margin-top: 0.15rem;
    color: var(--vp-danger);
    font-size: 0.73rem;
}

.app-status {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    min-height: 1.35rem;
    padding: 0.13rem 0.45rem;
    border-radius: 999px;
    background: var(--vp-surface-soft);
    color: var(--vp-text-muted);
    font-size: 0.7rem;
    font-weight: 680;
    line-height: 1.2;
    white-space: nowrap;
}

.app-status > span {
    width: 0.35rem;
    height: 0.35rem;
    border-radius: 999px;
    background: currentColor;
}

.app-status--primary { background: var(--vp-primary-soft); color: var(--vp-primary-strong); }
.app-status--success { background: rgba(46, 143, 96, 0.11); color: var(--vp-success); }
.app-status--warning { background: rgba(176, 119, 20, 0.12); color: var(--vp-warning); }
.app-status--danger { background: rgba(188, 47, 47, 0.1); color: var(--vp-danger); }
.app-status--info { background: rgba(39, 132, 168, 0.11); color: var(--vp-info); }
.app-status--violet { background: rgba(118, 88, 181, 0.11); color: var(--vp-violet); }

.app-mini-tag {
    display: inline-flex;
    align-items: center;
    min-height: 1.25rem;
    padding: 0.08rem 0.38rem;
    border: 1px solid var(--vp-border);
    border-radius: 999px;
    color: var(--vp-text-muted);
    font-size: 0.65rem;
    font-weight: 650;
    white-space: nowrap;
}

.app-mini-tag--success { border-color: rgba(46, 143, 96, 0.2); color: var(--vp-success); }
.app-mini-tag--danger { border-color: rgba(188, 47, 47, 0.2); color: var(--vp-danger); }
.app-mini-tag--warning { border-color: rgba(176, 119, 20, 0.2); color: var(--vp-warning); }
.app-mini-tag--info { border-color: rgba(39, 132, 168, 0.2); color: var(--vp-info); }

.app-empty-state {
    display: flex;
    min-height: 9rem;
    align-items: center;
    justify-content: center;
    gap: 0.6rem;
    color: var(--vp-text-muted);
    font-size: 0.88rem;
}

.ticket-datagrid__head,
.ticket-grid-row {
    display: grid;
    grid-template-columns: minmax(8.5rem, 0.85fr) minmax(14rem, 1.7fr) minmax(10rem, 1.1fr) minmax(10rem, 1.05fr) minmax(9rem, 0.95fr) minmax(6.5rem, 0.7fr) 2.5rem;
    gap: 0.75rem;
    align-items: center;
}

.ticket-datagrid__head {
    padding: 0.62rem 0.8rem;
    border-bottom: 1px solid var(--vp-border);
    background: var(--vp-surface-muted);
    color: var(--vp-text-muted);
    font-size: 0.69rem;
    font-weight: 750;
    letter-spacing: 0.055em;
    text-transform: uppercase;
}

.ticket-grid-row {
    min-height: 5.25rem;
    padding: 0.68rem 0.8rem;
    border-bottom: 1px solid var(--vp-border);
    transition: background 0.15s ease;
}

.ticket-grid-row:last-child {
    border-bottom: 0;
}

.ticket-grid-row:hover {
    background: color-mix(in srgb, var(--vp-primary-soft) 40%, transparent);
}

.ticket-grid-row--deleted {
    background: rgba(188, 47, 47, 0.035);
    opacity: 0.78;
}

.ticket-grid-row__identity,
.ticket-grid-row__subject,
.ticket-grid-row__cell {
    display: flex;
    min-width: 0;
    flex-direction: column;
    align-items: flex-start;
    gap: 0.15rem;
}

.ticket-grid-row__number {
    color: var(--vp-text);
    font-size: 0.82rem;
    font-weight: 750;
}

.ticket-grid-row__date,
.ticket-grid-row__cell > span,
.ticket-grid-row__service {
    overflow: hidden;
    max-width: 100%;
    color: var(--vp-text-muted);
    font-size: 0.7rem;
    line-height: 1.35;
    text-overflow: ellipsis;
}

.ticket-grid-row__cell > span,
.ticket-grid-row__service {
    white-space: nowrap;
}

.ticket-grid-row__title {
    display: block;
    overflow: hidden;
    max-width: 100%;
    color: var(--vp-text);
    font-size: 0.84rem;
    font-weight: 700;
    line-height: 1.25;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-grid-row__title:hover,
.ticket-grid-row__cell a:hover {
    color: var(--vp-primary-strong);
}

.ticket-grid-row__cell strong {
    display: block;
    overflow: hidden;
    max-width: 100%;
    color: var(--vp-text);
    font-size: 0.78rem;
    font-weight: 650;
    line-height: 1.3;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-grid-row__cell > a {
    display: block;
    width: 100%;
    min-width: 0;
    overflow: hidden;
}

.ticket-grid-row__flags {
    display: flex;
    flex-wrap: wrap;
    gap: 0.2rem;
    margin-top: 0.15rem;
}

.ticket-grid-row__value {
    text-align: right;
}

.ticket-grid-row__value strong {
    color: var(--vp-text);
    font-size: 0.8rem;
    font-weight: 720;
    white-space: nowrap;
}

.ticket-grid-row__actions {
    justify-self: end;
}

.document-filter-grid {
    display: grid;
    grid-template-columns: minmax(14rem, 1.6fr) repeat(4, minmax(8rem, 0.8fr)) repeat(2, minmax(8.5rem, 0.85fr)) auto;
    gap: 0.5rem;
    align-items: center;
}

.document-filter-grid__date {
    display: flex;
    align-items: center;
    gap: 0.35rem;
}

.document-filter-grid__date > span {
    color: var(--vp-text-muted);
    font-size: 0.7rem;
}

.document-date-stack {
    min-width: 9.5rem;
}

.document-date-stack > span {
    display: grid;
    grid-template-columns: 4rem auto;
    gap: 0.4rem;
    line-height: 1.45;
    white-space: nowrap;
}

.document-date-stack small {
    color: var(--vp-text-muted);
    font-size: 0.68rem;
}

.ticket-page-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1.5rem;
    padding: 0.35rem 0 1rem;
}

.ticket-page-heading__main {
    display: flex;
    min-width: 0;
    align-items: flex-start;
    gap: 0.75rem;
}

.ticket-page-heading__back {
    display: inline-grid;
    flex: 0 0 2.25rem;
    width: 2.25rem;
    height: 2.25rem;
    place-items: center;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
    color: var(--vp-text-muted);
}

.ticket-page-heading__title-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.6rem;
}

.ticket-page-heading h1 {
    margin: 0;
    color: var(--vp-text);
    font-size: clamp(1.55rem, 2.3vw, 2.35rem);
    font-weight: 750;
    letter-spacing: -0.05em;
    line-height: 1.08;
}

.ticket-page-heading h1 > span {
    margin-right: 0.55rem;
    color: var(--vp-primary-strong);
}

.ticket-page-heading__context,
.ticket-page-heading__flags {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem 0.8rem;
    margin-top: 0.45rem;
}

.ticket-page-heading__context span {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    color: var(--vp-text-muted);
    font-size: 0.76rem;
}

.ticket-page-heading__context i {
    color: color-mix(in srgb, var(--vp-text-muted) 75%, transparent);
}

.ticket-facts-bar {
    display: grid;
    grid-template-columns: repeat(8, minmax(0, 1fr));
    overflow: hidden;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.ticket-facts-bar > div {
    min-width: 0;
    padding: 0.62rem 0.72rem;
    border-right: 1px solid var(--vp-border);
}

.ticket-facts-bar > div:last-child {
    border-right: 0;
}

.ticket-facts-bar span,
.ticket-facts-bar strong {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-facts-bar span {
    margin-bottom: 0.16rem;
    color: var(--vp-text-muted);
    font-size: 0.65rem;
}

.ticket-facts-bar strong {
    color: var(--vp-text);
    font-size: 0.76rem;
    font-weight: 680;
}

.ticket-workspace > .col-xl-4 {
    align-self: start;
}

@media (min-width: 1200px) {
    .ticket-workspace > .col-xl-4 {
        position: sticky;
        top: 4.4rem;
        max-height: calc(100vh - 5rem);
        overflow-y: auto;
        scrollbar-width: thin;
    }
}

.ticket-workspace .app-card {
    box-shadow: var(--vp-shadow);
}

.ticket-workspace .app-card.p-4 {
    padding: 0.9rem !important;
}

.ticket-workspace h2.h5 {
    font-size: 0.95rem;
    font-weight: 720;
    letter-spacing: -0.02em;
}

.ticket-summary-grid {
    gap: 0;
    overflow: hidden;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
}

.ticket-summary-box {
    padding: 0.7rem 0.8rem;
    border: 0;
    border-right: 1px solid var(--vp-border);
    border-bottom: 1px solid var(--vp-border);
    border-radius: 0;
    background: transparent;
}

.ticket-summary-box:nth-child(2n) { border-right: 0; }
.ticket-summary-box:nth-last-child(-n + 2) { border-bottom: 0; }

.ticket-summary-box__label {
    margin-bottom: 0.25rem;
    font-size: 0.65rem;
}

.ticket-post {
    grid-template-columns: 1.4rem minmax(0, 1fr);
    gap: 0.35rem;
}

.ticket-post__dot {
    width: 0.55rem;
    height: 0.55rem;
    box-shadow: 0 0 0 4px var(--vp-primary-soft);
}

.ticket-post__body {
    padding: 0.72rem 0.8rem;
    background: transparent;
}

.ticket-post--internal .ticket-post__body {
    background: rgba(188, 47, 47, 0.035);
}

.ticket-post__author {
    font-size: 0.82rem;
}

.ticket-post__meta,
.ticket-post__text {
    font-size: 0.78rem;
}

.ticket-side-list {
    gap: 0;
}

.ticket-side-list div {
    grid-template-columns: minmax(0, 7rem) minmax(0, 1fr);
    padding: 0.48rem 0;
    border-bottom: 1px solid var(--vp-border);
}

.ticket-side-list div:last-child {
    border-bottom: 0;
}

.ticket-side-list dt {
    font-size: 0.65rem;
}

.ticket-side-list dd {
    font-size: 0.78rem;
}

.ticket-side-metrics,
.ticket-pricing-lines {
    gap: 0;
    overflow: hidden;
    border: 1px solid var(--vp-border);
    border-radius: var(--vp-radius);
}

.ticket-side-metric,
.ticket-pricing-summary__row,
.ticket-pricing-line,
.ticket-activity {
    padding: 0.58rem 0.65rem;
    border: 0;
    border-bottom: 1px solid var(--vp-border);
    border-radius: 0;
    background: transparent;
}

.ticket-side-metric:last-child,
.ticket-pricing-summary__row:last-child,
.ticket-pricing-line:last-child,
.ticket-activity:last-child {
    border-bottom: 0;
}

.ticket-edit-panel,
.ticket-reply-panel,
.ticket-manage-panel,
.app-disclosure {
    background: var(--vp-surface-solid);
    box-shadow: var(--vp-shadow);
}

.ticket-edit-panel > summary,
.ticket-reply-panel > summary,
.ticket-manage-panel > summary,
.app-disclosure > summary {
    padding: 0.65rem 0.8rem;
    font-size: 0.82rem;
}

.ticket-edit-panel__body,
.ticket-reply-panel__body,
.ticket-manage-panel__body,
.app-disclosure__body {
    padding: 0.8rem;
}

.dropdown-menu {
    --bs-dropdown-bg: var(--vp-surface-solid);
    --bs-dropdown-border-color: var(--vp-border);
    --bs-dropdown-link-color: var(--vp-text);
    --bs-dropdown-link-hover-bg: var(--vp-surface-soft);
    --bs-dropdown-link-hover-color: var(--vp-text);
    border-radius: var(--vp-radius);
    box-shadow: 0 12px 30px rgba(16, 24, 40, 0.12);
}

.app-toolbar-menu .dropdown-item {
    padding: 0.5rem 0.65rem;
    font-size: 0.8rem;
}

.pagination .page-link {
    border-color: var(--vp-border);
    background: var(--vp-surface-solid);
    color: var(--vp-text-muted);
}

.pagination .page-item.active .page-link {
    border-color: var(--vp-primary);
    background: var(--vp-primary);
    color: #fff;
}

@media (max-width: 1599.98px) {
    .ticket-datagrid__head,
    .ticket-grid-row {
        grid-template-columns: minmax(8rem, 0.8fr) minmax(13rem, 1.55fr) minmax(9rem, 1fr) minmax(9rem, 1fr) minmax(8rem, 0.9fr) minmax(6rem, 0.65fr) 2.5rem;
        gap: 0.55rem;
    }

    .document-filter-grid {
        grid-template-columns: minmax(14rem, 1.5fr) repeat(4, minmax(7.5rem, 0.8fr));
    }

    .document-filter-grid__date,
    .document-filter-grid .app-filter-actions {
        grid-row: 2;
    }
}

@media (max-width: 1199.98px) {
    .app-stat-grid,
    .ticket-facts-bar {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .app-stat:nth-child(2),
    .ticket-facts-bar > div:nth-child(2n) {
        border-right: 0;
    }

    .app-stat:nth-child(-n + 2),
    .ticket-facts-bar > div:nth-child(-n + 6) {
        border-bottom: 1px solid var(--vp-border);
    }

    .ticket-datagrid__head {
        display: none;
    }

    .ticket-grid-row {
        grid-template-columns: minmax(8rem, 0.8fr) minmax(13rem, 1.5fr) minmax(9rem, 1fr) minmax(9rem, 1fr) 2.5rem;
    }

    .ticket-grid-row__cell:nth-of-type(5),
    .ticket-grid-row__value {
        display: none;
    }
}

@media (max-width: 991.98px) {
    .app-main__inner {
        padding: 1rem;
    }

    .app-page-heading,
    .ticket-page-heading {
        align-items: flex-start;
        flex-direction: column;
    }

    .app-page-heading__actions,
    .ticket-page-heading__actions {
        justify-content: flex-start;
    }

    .ticket-grid-row {
        grid-template-columns: minmax(8rem, 0.8fr) minmax(13rem, 1.5fr) minmax(9rem, 1fr) 2.5rem;
    }

    .ticket-grid-row__cell:nth-of-type(4) {
        display: none;
    }

    .document-filter-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .document-filter-grid__search {
        grid-column: 1 / -1;
    }

    .document-filter-grid__date,
    .document-filter-grid .app-filter-actions {
        grid-row: auto;
    }
}

@media (max-width: 767.98px) {
    .app-main__inner {
        padding: 0.75rem;
    }

    .app-page-heading h1 {
        font-size: 1.75rem;
    }

    .app-stat {
        padding: 0.65rem;
    }

    .app-stat__icon {
        display: none;
    }

    .ticket-grid-row {
        grid-template-columns: 1fr auto;
        gap: 0.45rem;
        padding: 0.75rem;
    }

    .ticket-grid-row__identity,
    .ticket-grid-row__subject {
        grid-column: 1;
    }

    .ticket-grid-row__actions {
        grid-column: 2;
        grid-row: 1;
    }

    .ticket-grid-row__cell,
    .ticket-grid-row__value {
        display: none;
    }

    .ticket-grid-row__title,
    .ticket-grid-row__service {
        white-space: normal;
    }

    .ticket-page-heading__main {
        width: 100%;
    }

    .ticket-page-heading__back {
        display: none;
    }

    .ticket-page-heading__actions .btn-danger {
        order: 10;
    }

    .ticket-facts-bar {
        display: flex;
        overflow-x: auto;
    }

    .ticket-facts-bar > div {
        flex: 0 0 8.5rem;
        border-right: 1px solid var(--vp-border) !important;
        border-bottom: 0 !important;
    }

    .document-filter-grid {
        grid-template-columns: 1fr;
    }

    .document-filter-grid__search {
        grid-column: auto;
    }
}

@media (max-width: 767.98px) {
    .service-group-grid {
        grid-template-columns: 1fr;
    }

    .app-disclosure > summary small,
    .ticket-edit-panel > summary small,
    .ticket-reply-panel > summary small,
    .ticket-manage-panel > summary small {
        display: none;
    }
}